Heartstrings is appointment-only boutique so every client gets a relaxed, one-on-one experience. During your appointment, the entire space is reserved for you and your guests. We’ll talk through your vision, explore the collection, and try on gowns in a relaxed environment. Appointments open 45 days in advance.

At this time, we do not offer virtual appointments. Choosing a wedding dress, especially a vintage one is a tactile experience. The way a gown feels, moves, and looks can't be translated through a screen and we believe that connection is essential to finding your dress. Our appointments are designed to give you the time and space to experience each dress fully, with guidance and support. It's a more intentional process that we believe can't be replicated virtually.

You can bring up to 3 people to your appointment. We so excited to host you and your loved ones in our space and we encourage you to bring people who will lift you up and support you in this special time. Whether that's your bestie, parent, or fiancé, as long as they are cheering for you, they are welcome here.

Because our collection is vintage and one-of-a-kind, sizes vary from dress to dress. Our current selection generally fits up to about a street size 16, though many gowns can be tailored smaller or slightly larger through alterations. We are always sourcing beautiful vintage gowns and actively looking to expand the size range in our collection.

Gowns at Heartstrings Bridal range from $700 to $3,000, with some exceptional pieces priced slightly higher depending on rarity, condition, and design. The average price is $2,000. Because these are vintage gowns made with high-quality materials and craftsmanship, many brides find they’re getting extraordinary design and fabric quality for a much lower price than modern bridal gowns.

Because every gown at Heartstrings is one-of-a-kind, we are unable to offer holds.

Heartstrings offers a 48-hour return window from the time of purchase. Eligible returns will receive a 50% refund of the gown’s purchase price. Sales tax is non-refundable.

To qualify for a return, the gown must be returned within 48 hours and in the exact condition it left the studio. The gown must be unaltered, unworn, and free of marks, stains, odors, or damage. By purchasing a gown, the client acknowledges and agrees to this policy.

Vintage gowns can absolutely be altered, and tailoring is often part of bringing a vintage dress back to life. At Heartstrings, alterations are handled by our master tailor who is an expert in vintage fabrics, construction, and delicate materials.

Adjustments like hemming, taking in, sleeve changes, and structural updates are all commonly done. Because vintage pieces are unique, we’ll always evaluate each gown individually and discuss what alterations are possible.

Alterations typically begin about three months before your wedding date. This allows time for multiple fittings and precise adjustments.

Most brides will have 2–3 fittings depending on the complexity of the work.

Alteration costs vary depending on the changes needed, but most brides invest $1,000-$1,500 for standard bridal alterations. More complex redesigns or structural changes may cost more.

We have a curated selection of vintage veils and accessories available for purchase. Our veils and headpieces are from all eras and range from 1920's tiaras to 80's veils to 1990's chic scarfs. All our accessories are $300.

Heartstrings offers custom chainstitch embroidery for wedding pieces and keepsakes. Using a 1920's style chainstitch embroidery machine, designs are stitched freehand and guided entirely by hand. This allows for custom lettering, embellishments, and decorative details that have a distinctive, handmade character you can’t get from modern computerized embroidery.

Chainstitch embroidery can be added to a variety of items, including:

• Wedding veils

• Bridal gowns

• Suits or tuxedo

• Fabric wedding signs and ceremony decor

• Keepsake pieces like handkerchiefs, heirloom textiles, or getting ready outfits.

Heartstrings is a different kind of bridal experience. Instead of racks of mass-produced gowns and busy showrooms, we offer a curated collection of one-of-a-kind vintage dresses in a relaxed, private, setting where brides can bring their loved ones and enjoy the experience of trying on dresses. Our goal is to make every bride feel confident and joyful in the dress they wear on their wedding day.